I GOT A RED X IN THE PROMO CODE BOX AND THE TOTAL AMOUNT IS STILL DUE.
- Most of our vouchers are only valid for a certain number of players or a private room, but not both. Be sure you've selected the appropriate option.
- All of our vouchers contain letters and a few have both letters and numbers, none of them have dashes (-). Be sure you are entering the correct code. If you have a gift card (xxxx-xxxx-xxxx-xxxx), you'll want to click "redeem a gift card" near the payment section to use it.
- Most of our vouchers have an expiration date. Check to see if your voucher code has expired.
I GOT A GREEN CHECK MARK IN THE PROMO CODE BOX, BUT STILL NEED TO PAY MORE THAN I THOUGHT I WOULD.
- Some of our vouchers are only valid for a certain number of players. Check to see if you have exceeded this number.
- Some of our vouchers will still give you partial credit after expiration. Check to see if your voucher code has expired.